Shipping
Our goal is to process and ship your order as quickly as possible. Most items ship within 1-2 business days via standard shipping. Expedited shipping options are available at checkout for an additional fee. Please note, we currently ship to addresses in the UK and Worldwide. If you are based outside of UK, please add desired products into your cart/basket and click to check out to have full information on shipping fees and import fees. Tracking information will be provided for all orders.
Returns
We accept returns within 14 days of purchase. Items must be returned in the same condition as they were received and in unopened box. If you received a damaged or incorrect item, please contact us within 7 days to arrange for a return and replacement. Buyers are responsible for return shipping costs. Refunds will be issued to the original payment method upon receipt and inspection of the returned item.
Warranty
We do not offer a warranty on our products, either used or unused. All sales are final once purchased. We encourage buyers to review product descriptions thoroughly and contact us with any questions prior to making a purchase. This ensures that you are fully informed about the product's condition and specifications.
Data Privacy
Your privacy is important to us. We collect and use your personal information only to process transactions and deliver your orders. Your information is never sold to third parties. For more details, please refer to our full data privacy policy by contacting us.
Other
For any specific queries or concerns not addressed by our main policies, please contact us directly through chat. We aim to respond to all inquiries within 24 hours.